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INSIGHTS

Second Place is for Winners

Being top-of-mind as the “2nd best” service provider that a prospect knows will eventually lead to a new customer. For Standard, if a potential commercial roofing and building envelope maintenance customer has a preferred vendor (the position that every service provider strives to be), that is generally their 1st and best choice. However, if and when that preferred provider is not delivering a satisfactory level of service at some point in the future, being the “second best” provider that prospective customer knows will pay off.

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ALWAYS Submit a Responsible Bid

In this insight, Pete stresses the significance of responsible estimating to ensure fair and accurate bids, consistent results, and the safety of project completion. The author encourages a proactive approach to bidding, advocating for stretching capabilities while maintaining high service standards for customers.

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Proper Estimating is Critical

Proper estimating is key to a successful client experience. In Part One of this Customer Focused Success series, we look at how takeoffs, or the process of determining and then estimating the costs for the materials that are needed for a job, are a critical element of the estimating process. We also provide a few contingency examples to consider as part of the takeoff process as well as alternate material options to consider related to cost and availability.

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Inspect What You Expect

We delve into Standard's proactive safety approach, centered on the principle of “Inspect What You Expect,” to safeguard the well-being of all stakeholders—team members, contractors, and customers. We explore the implementation of an innovative safety expectations checklist designed to systematically evaluate job sites, enhancing vigilance and minimizing risks.

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Catch Excellence by Striving for Perfection

At Standard, we emphasize the daily pursuit of excellence by chasing perfection, highlighting the importance of not overlooking the “little things” that collectively lead to excellence. This blog highlights how to avoid the path to mediocrity and ultimately “catch excellence” in the relentless pursuit of perfection, as inspired by Vince Lombardi's philosophy.

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The Power of Fair Compensation: Attracting High-Performers Increases Quality and Reduces Supervision Costs

Paying fair wages and bonuses leads to hiring higher quality staff, requiring less supervision and resulting in increased customer satisfaction and recommendations.

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Life Insurance

Protect your family, purchase as much life insurance as possible.

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Pride Comes Before a Fall

It is important to maintain a commitment to excellence and avoid a sense of entitlement. Business can easily fall into complacency, leading to failure if not corrected. The key to sustained success is staying focused and striving for perfection every day.

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Thankful for You

Beyond clients and employees, we recognize the crucial roles played by Facility and Plant Managers, Roof Consultants, Architects, and Engineering Firms over the many years of Standard’s success. Standard is known for tackling challenging projects with tight timelines, specific material requirements, and complex architectural considerations. Our team thrives on such challenges, demonstrating enthusiasm, energy, and a strong commitment to safety and quality. We wake up every day grateful for the opportunity to help clients overcome difficult challenges, and we extend our heartfelt thanks to everyone who recommends Standard for such projects.

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The Vital Role of Experienced Installation Crews - Complicated and Challenging Part 2

In Part 2 of our Complicated and Challenging series, Standard, a trusted partner for 75+ years for commercial roofing and building envelope solutions, explores how the high situational awareness of experienced project supervisors and installation crews plays a pivotal role in ensuring safe jobsites and project excellence on complex projects.

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