INSIGHTS
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Maintaining an Orderly Jobsite
A roof replacement project on any facility is a major undertaking. Issues such as jobsite safety hazards, noise, and proper communication among stakeholders are just a few of the many items that must be managed. How neatly a jobsite is being maintained is a direct reflection of the attention to detail a contractor is paying as they undertake the job at hand.
MOREAfter the Storm has Passed
Checking your building’s envelope—roof, exterior walls, doors, and windows—for moisture infiltration from damage as soon as possible after weather events will help to prevent further infiltration and longer-term issues.
MOREWho Are “True” Customers?
In this insight, we dive deep into the concept of “true customers”—those who view a company as valuable rather than a mere commodity—highlighting Costco's exceptional customer loyalty through superior service, a unique membership model, and high-quality products. It emphasizes the importance of differentiating from competitors to cultivate loyal customers who appreciate and trust a brand, using the author’s own company, Standard, as an example of striving to meet and exceed customer expectations.
MOREWe Are Customer-Focused
Discover how our Core Values and guiding principles shape exceptional customer experiences, from being a team player to creating memorable 'Wow' moments. Learn how we turn dedication into trust and excellence
MOREWe Maintain Positive Attitudes
Maintaining a positive attitude at work is crucial, which is why we highlight it as a core value to remind ourselves and hold each other accountable. Key aspects of a positive attitude include being friendly, unselfish, and not easily intimidated. By adhering to these principles, we create a more supportive and effective work environment.
MOREWe Do the Right Thing
At Standard, the core value of “Do the Right Thing” emphasizes a safety-first culture, quality workmanship, and ethical behavior, while fostering community involvement and honesty among employees. By committing to these principles, we ensure that all team members feel supported in making decisions that align with these values.
MOREWe Are Hard Working and Self-Motivated
This insight emphasizes the importance of hard work and self-motivation in commercial roofing and building projects at Standard. It highlights the company's Core Value of being dedicated to continuous self-improvement, striving for perfection, and maintaining a strong drive to succeed, stressing that these qualities are essential for effective teamwork and long-term employment
MOREWe Are Problem Solvers
Discover how Standard excels in solving complex challenges in commercial roofing and building envelope projects. Explore our commitment to proactive problem-solving, customer success, and round-the-clock dedication.
MOREDetails Matter for Standard
Discover how meticulous attention to details can transform customer experiences and ensure safety in the high-stakes world of roofing in our latest blog. Learn why everything from how a phone call is answered to strict safety protocols on rooftops isn't just about standards but survival and success in our business.
MOREDetails, Details, Details!
Discover how the timeless lessons from a high school basketball coach mirror the importance of attention to detail in business, especially in the building envelope solutions industry. Learn how the principles of playing both ends of the court can lead to success in any field.
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