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3 Truths of Customer Loyalty
April 19, 2021
Customers are sometimes fickle–they like to explore new things, products, and places when shopping for the best deal. But what makes a customer loyal to a business when they have plenty of similar options? Customers appreciate a business with honest and realistic feedback as well as exceptional customer service. They want to know that they are in good hands and feel confident in your services. Customer loyalty, like your reputation, should be a key goal in the everyday operations of your business. Without it, your business will become a revolving door of inconsistent opportunities.
MOREHow Building Envelope Maintenance Saves Money
February 22, 2021
Whether you manage a healthcare, industrial or institutional facility, a building envelope maintenance program will save your organization money. The most obvious benefits of building envelope maintenance programs are extending the service life of existing roof systems and preventing minor roof issues from becoming major roof repairs. However, by taking advantage of a comprehensive Building Envelope Maintenance Program, you are much more likely to head off potentially costly and unplanned facility downtime due to preventable building envelope failures.
MOREWhat is Roof Maintenance?
November 6, 2020
The purpose of a roof maintenance program for healthcare, industrial and institutional facilities is to help extend the service life of an existing roof system. A re-roofing project is a big capital investment, and a solid roof maintenance plan is a small investment by comparison that will save building owners money in the long term.
MOREBudgeting For Major Roof Renovations
October 13, 2020
Every commercial facility renovation project should start with a sound pre-construction budget. Here are some key factors to keep in mind when creating a realistic budget for roof replacement on an industrial, institutional or healthcare facility.
MOREReroof, Recover, Resaturant, & Coating—Roof Replacement & Restoration Options
September 29, 2020
While a solid building envelope maintenance program will extend the ability of your roof and the rest of your building envelope components to keep their contents safe and dry, the fact is that each of these components has a limited effective service life. Depending on the type and the quality of the original installation, for roof systems this effective service life is typically 20–25 years.
MORETaking Ownership
September 15, 2020
There's a reason Standard’s company name now ends with the word “Solution.” Customers frequently come to me with a problem that is not necessarily related to the building envelope. Whatever a customer’s commercial facility problem is, Standard is committed to taking ownership of that problem and helping them solve it.
MOREDelayed Reaction—COVID-19 Effects
September 4, 2020
The COVID-19 pandemic has caused delays on many commercial roofing projects. Shortages in the supply chain have played a big part in those delays and causing projects to not run on a timely schedule. As we worked with our distributors, two major issues seem to have collided to cause this havoc in what has been a relatively stable supply chain for decades.
MORELeaks in Commercial & Industrial Masonry Walls
July 20, 2020
There are several reasons why masonry walls might leak, such as holes in the exterior walls or abandoned pipes that have not been properly sealed. Whatever the cause, it’s important to address it as quickly as possible to ensure minimal damage to the building envelope. Let’s take a deeper look into some of the most common causes of masonry wall leaks and define some terms that may be unfamiliar to you.
MOREInclement Weather Planning, Part I
August 20, 2019
Mid-way through another hurricane season, now is a good time to review the benefits of having an established Inclement Weather Plan. Mother nature can be unpredictable, and in the event you are having a commercial roof repaired or replaced, damage resulting from severe weather can add both cost and time to even the most well-planned re-roofing projects. For this reason, your roofing contractor’s policies and procedures should include an “Inclement Weather Plan”. And to protect your commercial property investment, you should request this plan from your commercial roofing contractor in advance of signing a contract for any roof work.
MOREBeetles Can Bore Holes In Your Building Envelope
July 8, 2019
Over thirty years ago, our company installed the roof on The Montgomery Museum of Fine Arts. Just before the museum's grand opening in 1987, we encountered an unforeseen obstacle — beetles had bored into the uncured EPDM material and died under the flashing, creating devastating leaks. Read our case study on what we learned, how we addressed the issue and how it informed our processes moving forward.
MOREPre-Qualification of Bidders
May 3, 2019
When selecting a contractor for your reroofing project, it's important to follow an established set of guidelines to ensure that your contractor is indeed qualified to handle the scope of work. In this article, we share a list of best practices for selecting the right contractor for your needs.
MOREHelipad Headaches: The Importance of a Properly Installed Vapor Barrier
February 13, 2019
A few years ago, our firm undertook a large roof replacement project on several sections of one of Pensacola, Florida’s leading hospitals. During the course of our work, the hospital began experiencing leaks in an another area of the facility – an area that was not part of our original scope of work. The hospital’s engineer asked our firm to investigate the source of the leaks. This is what we discovered.
MOREDefining the Building Envelope
January 14, 2019
Addressing problems related to the Building Envelope requires specialists fully familiar with all components of the Building Envelope and the measures required to address problems with each component. And to ensure that each bidder is fully familiar with the requirements and special applications necessary to execute a successful project, all bidders on Building Envelope repair/remediation projects should be thoroughly vetted.
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