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3 Truths of Customer Loyalty
April 19, 2021
Customers are sometimes fickle–they like to explore new things, products, and places when shopping for the best deal. But what makes a customer loyal to a business when they have plenty of similar options? Customers appreciate a business with honest and realistic feedback as well as exceptional customer service. They want to know that they are in good hands and feel confident in your services. Customer loyalty, like your reputation, should be a key goal in the everyday operations of your business. Without it, your business will become a revolving door of inconsistent opportunities.
MOREKnow Your (Cash) Position
March 22, 2021
Being aware of your financial standing is important regardless of the industry you work in. However, being proactive in intently managing your accounts payable and accounts receivable is what truly matters. To do this, two of the most critical responsibilities of a prudent contractor are managing cash flow and knowing their cash position.
MOREMaintaining an Orderly Jobsite
March 8, 2021
A roof replacement project on any facility is a major undertaking. Issues such as jobsite safety hazards, noise and proper communication among stakeholders are just a few of the many items that must be managed. How neatly a jobsite is being maintained is a direct reflection of the attention to detail a contractor is paying as they undertake the job at hand.
MOREHow Building Envelope Maintenance Saves Money
February 22, 2021
Whether you manage a healthcare, industrial or institutional facility, a building envelope maintenance program will save your organization money. The most obvious benefits of building envelope maintenance programs are extending the service life of existing roof systems and preventing minor roof issues from becoming major roof repairs. However, by taking advantage of a comprehensive Building Envelope Maintenance Program, you are much more likely to head off potentially costly and unplanned facility downtime due to preventable building envelope failures.
MOREWhat is Roof Maintenance?
November 6, 2020
The purpose of a roof maintenance program for healthcare, industrial and institutional facilities is to help extend the service life of an existing roof system. A re-roofing project is a big capital investment, and a solid roof maintenance plan is a small investment by comparison that will save building owners money in the long term.
MOREReroof, Recover, Resaturant, & Coating—Roof Replacement & Restoration Options
September 29, 2020
While a solid building envelope maintenance program will extend the ability of your roof and the rest of your building envelope components to keep their contents safe and dry, the fact is that each of these components has a limited effective service life. Depending on the type and the quality of the original installation, for roof systems this effective service life is typically 20–25 years.
MORETaking Ownership
September 15, 2020
There's a reason Standard’s company name now ends with the word “Solution.” Customers frequently come to me with a problem that is not necessarily related to the building envelope. Whatever a customer’s commercial facility problem is, Standard is committed to taking ownership of that problem and helping them solve it.
MORELeaks in Commercial & Industrial Masonry Walls
July 20, 2020
There are several reasons why masonry walls might leak, such as holes in the exterior walls or abandoned pipes that have not been properly sealed. Whatever the cause, it’s important to address it as quickly as possible to ensure minimal damage to the building envelope. Let’s take a deeper look into some of the most common causes of masonry wall leaks and define some terms that may be unfamiliar to you.
MORERisk Management: Inexperienced Employees Accessing Roof
July 7, 2020
Too often we see facility owners request that their maintenance employees perform roof repair work to help mitigate costs. However, lack of familiarity with roof-top hazards and lack of documented training (required by OSHA) exposes an owner to enormous risks. Trained professionals should be the only persons accessing the roof of your building. Safety is the key to life and of your livelihood.
MORERoof Maintenance vs. Roof Replacement
March 30, 2020
There has never been a better time to weigh the investment of maintaining your roof vs. replacing your roof. Standard can help you objectively assess your existing roof and perform any minor repairs through our roof maintenance program. These efforts could give you many more months or even several more years before the entire roof needs to be replaced.
MOREDo All Flat Roofs Leak?
June 18, 2019
On occasion, roof system components have manufacturing defects that compromise the integrity of a low-slope roof. In these cases, roof system defects are often not known until a leak is visible inside a building. However, if you have a roof maintenance program in place, roof system failures due to manufacturing defects can often be caught and addressed before water makes it through the building envelope into the building’s interior.
MOREPre-Qualification of Bidders
May 3, 2019
When selecting a contractor for your reroofing project, it's important to follow an established set of guidelines to ensure that your contractor is indeed qualified to handle the scope of work. In this article, we share a list of best practices for selecting the right contractor for your needs.
MOREWhy Is Roof Maintenance Necessary?
April 3, 2019
When roof systems are inspected on a regular basis, issues related to roof drains, roof penetrations, flashing and trim can be identified early, and subsequent damage and down-time as a result of leaks can often be avoided. A consistent roof maintenance program will more often than not prevent leaks by identifying and resolving potential problems before they penetrate the building envelope and disrupt your operations.
MOREThe Pros and Cons of Exterior Gutters
March 6, 2019
Never having been a fan of using exterior gutters for roof drainage/water diversion, we typically advise our manufacturing, education and healthcare customers to avoid the use of gutters altogether. The reasons for such recommendations are numerous. But in instances like the one analyzed here, sometimes the soundest solution is to improve existing gutter systems to stave off possible water damage to the building envelope.
MOREDefining the Building Envelope
January 14, 2019
Addressing problems related to the Building Envelope requires specialists fully familiar with all components of the Building Envelope and the measures required to address problems with each component. And to ensure that each bidder is fully familiar with the requirements and special applications necessary to execute a successful project, all bidders on Building Envelope repair/remediation projects should be thoroughly vetted.
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