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Making Sure It’s Right–Customer Focused Success Part 5
When there is an issue with a Standard commercial roofing or building envelope project, we are willing to do whatever it takes to ensure that our projects are complete and correct. This has been Standard’s commitment for over 78 years and it will not change.
MOREJobsite Safety–Customer Focused Success Part 4
Safety is the number one factor that will lead to the successful completion of commercial roofing and building envelope maintenance projects. Because our crews have to work in direct proximity to commercial building occupants, our occupied facility jobsite safety plans have to be holistic.
MOREJobsite Management–Customer Focused Success Part 3
A sloppy jobsite is not on the list of ways to describe what will likely be a successful project. Words like clean, neat, orderly, safe, and secure are words that would need to be used to describe the jobsites during and after the work day of what will be a successful job.
MOREIdentify Potential Issues Before They Are Problems
A contractor should always consult with the owner, discuss any sensitive property or finishes, then do a walkthrough to identify possible issues, before a problem develops. Proper safety, planning, execution, clean-up, and attention to a customer’s property relates directly to how successful a contractor will be over the long term.
MORE2 Pre-Bid Steps To Roof Replacement Success
Before owners open the first bid from contractors for their project, they need to be sure that contractors who are bidding on the project actually have what they need to fully understand what they are being asked to bid on—that happens by providing a clear scope of work. Then, owners need to be sure they are not evaluating bids from contractors who are not qualified to do the job—that happens through the pre-qualification process.
MOREAccelerate the Adoption of Efficient Building Technologies
During the next few years, with energy efficiency and alternative energy sources a high priority for the federal government, adopting efficient building technologies will be imperative. Learn now how to implement best practices and leverage building envelope resources to ensure the longevity of your work and your client expectations.
MOREHow Building & Roof Maintenance Saves Money
Whether you manage a healthcare, industrial or institutional facility, a maintenance program will save your organization money. The most obvious benefits of building envelope maintenance programs are extending the service life of existing roof systems and preventing minor roof issues from becoming major roof repairs. However, by taking advantage of a comprehensive building envelope maintenance program, you are much more likely to head off potentially costly and unplanned facility downtime due to preventable building envelope failures.
MOREFacility Resilience
Implementing resilience strategies for your building is beneficial for all facilities. And, when building replacement is an option, owners should ask designers of the new facilities to incorporate measures based on the principles of resilience into facility designs.
MORE3 Truths of Customer Loyalty
Customers are sometimes fickle–they like to explore new things, products, and places when shopping for the best deal. But what makes a customer loyal to a business when they have plenty of similar options? Customers appreciate a business with honest and realistic feedback as well as exceptional customer service. They want to know that they are in good hands and feel confident in your services. Customer loyalty, like your reputation, should be a key goal in the everyday operations of your business. Without it, your business will become a revolving door of inconsistent opportunities.
MOREHow Building Envelope Maintenance Saves Money
Whether you manage a healthcare, industrial or institutional facility, a building envelope maintenance program will save your organization money. The most obvious benefits of building envelope maintenance programs are extending the service life of existing roof systems and preventing minor roof issues from becoming major roof repairs. However, by taking advantage of a comprehensive Building Envelope Maintenance Program, you are much more likely to head off potentially costly and unplanned facility downtime due to preventable building envelope failures.
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