Customer Service

At Standard, there are 4 areas in which we consistently strive for perfection to achieve excellence in customer service: in the office, in the field, through project management and in close-out. Our customer service is inspired by and rooted in the words of the great NFL coach Vince Lombardi, “In our pursuit of perfection, we will catch excellence.”


Leaks in Commercial & Industrial Masonry Walls

There are several reasons why masonry walls might leak, such as holes in the exterior walls or abandoned pipes that have not been properly sealed. Whatever the cause, it’s important to address it as quickly as possible to ensure minimal damage to the building envelope. Let’s take a deeper look into some of the most common causes of masonry wall leaks and define some terms that may be unfamiliar to you.


Risk Management: Inexperienced Employees Accessing Roof

Too often we see facility owners request that their maintenance employees perform roof repair work to help mitigate costs. However, lack of familiarity with roof-top hazards and lack of documented training (required by OSHA) exposes an owner to enormous risks. Trained professionals should be the only persons accessing the roof of your building. Safety is the key to life and of your livelihood.


Turning Obstacles into Opportunity

A positive attitude can go a long way. This piece of advice should be applied to both your personal and professional life. Standard is committed to overcoming obstacles with a positive attitude–it’s part of our Core Values. Finding the opportunity to overcome a challenge ultimately makes you stronger. 


Leadership is a Responsibility We All Bear

As we begin to wrap our minds around living in a world that exists with COVID-19, a return to a “normal” way of life for Americans will come at a gradual, methodical pace. Opening retail, restaurants and similar establishments, according to guidelines directed by state and federal governments, will dictate the pace to recovery. And just like there are risks associated with virtually every aspect of everyday life, elected officials must accept that bold leadership will come with taking some chances. Even the consumer will have to take a leadership role by working hard and contributing their share to help our country return to a more “normal” way of life.


HR Standards of Success

There are certainly multiple components that lead to the success of an organization, but it can be argued that effectively managing the human resources of a company is the most important determinant of that company’s long-term success. And the effective management of the HR function depends on more than just the HR department. Getting it right takes an active team approach that includes the HR department as well as supervisors and managers all the way up to the CEO. And just like on any successful team, members each have critical roles. It’s important to note that all of these functions are ongoing, interrelated and should be conducted in as near to “real-time” as possible.


We Will Recover

Today, a great many industries world-wide are suffering steep losses and they will likely get worse before they begin what will be a long road to recovery. These business losses are already being felt by millions of American workers at all levels—executive, professional, blue-collar, and service workers. However, while recovery may not feel possible, Americans are resilient. And like we have many times before, we will work together, and we will move forward. We will recover.


Community Service

Standard is committed to serving others and supporting our community, it’s one of our firm’s five Core Values. We believe that a life lacking in service to others and to one’s community is a life unfulfilled.


These Uncertain Times

During times like this, many of us can find ourselves getting stuck inside our own heads with racing thoughts of fear and anxiety. Over the years, I have found ways to cope and move forward by turning something off and other things on.


Roof Maintenance vs. Roof Replacement

There has never been a better time to weigh the investment of maintaining your roof vs. replacing your roof. Standard can help you objectively assess your existing roof and perform any minor repairs through our roof maintenance program. These efforts could give you many more months or even several more years before the entire roof needs to be replaced.


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