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Jobsite Safety–Customer Focused Success Part 4

Safety is the number one factor that will lead to the successful completion of commercial roofing and building envelope maintenance projects. Because our crews have to work in direct proximity to commercial building occupants, our occupied facility jobsite safety plans have to be holistic.

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Clean Up Your Mess!

You may not be able to judge a book by its cover. But based on my experience, you can judge how successful a job will be for the customer and for the contractor by the eye appeal of the jobsite.

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Identify Potential Issues Before They Are Problems

A contractor should always consult with the owner, discuss any sensitive property or finishes, then do a walkthrough to identify possible issues, before a problem develops. Proper safety, planning, execution, clean-up, and attention to a customer’s property relates directly to how successful a contractor will be over the long term.

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Building Customer Relationships

Standard takes on large projects which require strict safety plans, job progress planning, and organizational oversight. By committing to our niche, and avoiding distractions that would derail our core competencies, we find success.

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Second Place is for Winners

Being top-of-mind as the “2nd best” service provider that a prospect knows will eventually lead to a new customer. For Standard, if a potential commercial roofing and building envelope maintenance customer has a preferred vendor (the position that every service provider strives to be), that is generally their 1st and best choice. However, if and when that preferred provider is not delivering a satisfactory level of service at some point in the future, being the “second best” provider that prospective customer knows will pay off.

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Certified Applicator

Smooth the approval process for becoming a certified applicator of the materials specified in projects contractors are bidding on by maintaining a reputation for safety, quality, fairness, and being financially responsible.

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Minimizing Building Energy Usage

There are two main areas of consideration when optimizing a commercial building for energy efficiency. The design and building envelope construction specifications related to the building’s orientation on the site and the energy efficiency of the mechanical systems, lighting, and appliances that are selected to be contained within the building envelope.

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Zero Energy Buildings

To qualify as a zero energy building, the annual energy delivered to the building must be equal to or less than the on-site annual renewable energy exported from the building. While there must be a renewable energy generation component, the building envelope must be constructed to achieve near zero energy consumption.

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Knowing When To Say “Yes”

The ultimate success of any organization relies primarily on management’s ability to determine when to say “yes” and more importantly when to say “no”. And every good manager knows that they must have the proper information in order to make that judgment.

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Selecting a Roof System in Uncertain Times

The shortage of just one roof system component can set off a chain reaction of shortages and price spikes of other products that can be utilized in place of a typical component that becomes scarce.

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