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Who’s Responsible for Roof Leaks?

Roofing material suppliers provide a warranty that will cover roof leaks for several years after a roof has been installed. Keep in mind that the length of roof warranties can usually be negotiated before you sign a contract, but what is most important is that you know how long your roof is covered under warranty and how to contact the roof manufacturer in the event of a leak. However, if the leak has been caused by negligent wear and tear of others accessing the roof, you (the owner) will get the bill for the repair.

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Making Sure It’s Right–Customer Focused Success Part 5

When there is an issue with a Standard commercial roofing or building envelope project, we are willing to do whatever it takes to ensure that our projects are complete and correct. This has been Standard’s commitment for over 78 years and it will not change.

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Jobsite Safety–Customer Focused Success Part 4

Safety is the number one factor that will lead to the successful completion of commercial roofing and building envelope maintenance projects. Because our crews have to work in direct proximity to commercial building occupants, our occupied facility jobsite safety plans have to be holistic.

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Clean Up Your Mess!

You may not be able to judge a book by its cover. But based on my experience, you can judge how successful a job will be for the customer and for the contractor by the eye appeal of the jobsite.

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Identify Potential Issues Before They Are Problems

A contractor should always consult with the owner, discuss any sensitive property or finishes, then do a walkthrough to identify possible issues, before a problem develops. Proper safety, planning, execution, clean-up, and attention to a customer’s property relates directly to how successful a contractor will be over the long term.

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Building Customer Relationships

Standard takes on large projects which require strict safety plans, job progress planning, and organizational oversight. By committing to our niche, and avoiding distractions that would derail our core competencies, we find success.

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Certified Applicator

Smooth the approval process for becoming a certified applicator of the materials specified in projects contractors are bidding on by maintaining a reputation for safety, quality, fairness, and being financially responsible.

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Minimizing Building Energy Usage

There are two main areas of consideration when optimizing a commercial building for energy efficiency. The design and building envelope construction specifications related to the building’s orientation on the site and the energy efficiency of the mechanical systems, lighting, and appliances that are selected to be contained within the building envelope.

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Zero Energy Buildings

To qualify as a zero energy building, the annual energy delivered to the building must be equal to or less than the on-site annual renewable energy exported from the building. While there must be a renewable energy generation component, the building envelope must be constructed to achieve near zero energy consumption.

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Knowing When To Say “Yes”

The ultimate success of any organization relies primarily on management’s ability to determine when to say “yes” and more importantly when to say “no”. And every good manager knows that they must have the proper information in order to make that judgment.

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