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Making Sure It’s Right–Customer Focused Success Part 5

When there is an issue with a Standard commercial roofing or building envelope project, we are willing to do whatever it takes to ensure that our projects are complete and correct. This has been Standard’s commitment for over 78 years and it will not change.

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Jobsite Safety–Customer Focused Success Part 4

Safety is the number one factor that will lead to the successful completion of commercial roofing and building envelope maintenance projects. Because our crews have to work in direct proximity to commercial building occupants, our occupied facility jobsite safety plans have to be holistic.

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Jobsite Management–Customer Focused Success Part 3

A sloppy jobsite is not on the list of ways to describe what will likely be a successful project. Words like clean, neat, orderly, safe, and secure are words that would need to be used to describe the jobsites during and after the work day of what will be a successful job.

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Clean Up Your Mess!

You may not be able to judge a book by its cover. But based on my experience, you can judge how successful a job will be for the customer and for the contractor by the eye appeal of the jobsite.

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Identify Potential Issues Before They Are Problems

A contractor should always consult with the owner, discuss any sensitive property or finishes, then do a walkthrough to identify possible issues, before a problem develops. Proper safety, planning, execution, clean-up, and attention to a customer’s property relates directly to how successful a contractor will be over the long term.

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Certified Applicator

Smooth the approval process for becoming a certified applicator of the materials specified in projects contractors are bidding on by maintaining a reputation for safety, quality, fairness, and being financially responsible.

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Minimizing Building Energy Usage

There are two main areas of consideration when optimizing a commercial building for energy efficiency. The design and building envelope construction specifications related to the building’s orientation on the site and the energy efficiency of the mechanical systems, lighting, and appliances that are selected to be contained within the building envelope.

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Knowing When To Say “Yes”

The ultimate success of any organization relies primarily on management’s ability to determine when to say “yes” and more importantly when to say “no”. And every good manager knows that they must have the proper information in order to make that judgment.

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Selecting a Roof System in Uncertain Times

The shortage of just one roof system component can set off a chain reaction of shortages and price spikes of other products that can be utilized in place of a typical component that becomes scarce.

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2 Pre-Bid Steps To Roof Replacement Success

Before owners open the first bid from contractors for their project, they need to be sure that contractors who are bidding on the project actually have what they need to fully understand what they are being asked to bid on—that happens by providing a clear scope of work. Then, owners need to be sure they are not evaluating bids from contractors who are not qualified to do the job—that happens through the pre-qualification process.

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