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Clean Up Your Mess!
You may not be able to judge a book by its cover. But based on my experience, you can judge how successful a job will be for the customer and for the contractor by the eye appeal of the jobsite.
MOREIdentify Potential Issues Before They Are Problems
A contractor should always consult with the owner, discuss any sensitive property or finishes, then do a walkthrough to identify possible issues, before a problem develops. Proper safety, planning, execution, clean-up, and attention to a customer’s property relates directly to how successful a contractor will be over the long term.
MOREBuilding Customer Relationships
Standard takes on large projects which require strict safety plans, job progress planning, and organizational oversight. By committing to our niche, and avoiding distractions that would derail our core competencies, we find success.
MORECertified Applicator
Smooth the approval process for becoming a certified applicator of the materials specified in projects contractors are bidding on by maintaining a reputation for safety, quality, fairness, and being financially responsible.
MOREIt’s About The Work!
Your company or organization can have flashy business cards, marketing campaigns, meet-and-greets, and every other marketing effort under the sun. However, if your fieldwork is of poor quality, performed in an unsafe manner, sloppy, completed late, etc., you will likely miss the opportunity to obtain that new customer or retain an existing one. It’s all about the work.
MORESuccession Planning
Current leadership should always have a succession plan for up-and-coming leaders to carry the business forward, without great upheaval. Identifying and nurturing qualified successors will determine whether an organization continues to operate smoothly or begins to sputter and stall under newly-selected leaders.
MOREYour Culture Is Your Brand
How customers feel when they hear your company name or when they see your logo is considered brand perception. Ultimately, your company culture as much as anything shapes these feelings. When a leadership team truly leads, your customers will get a sense that your company culture promotes fairness and consistency. And when customers feel they are being treated consistently and fairly, they will contribute to the upward and positive momentum that will lead your company to success.
MOREReputation is Everything
Companies in service fields often provide a much lower level of customer service than is provided by most other industries. However, if a team of customer service professionals will commit to doing what they say, when they say they will do it, they can build customer trust and loyalty.
MOREMinimizing Building Energy Usage
There are two main areas of consideration when optimizing a commercial building for energy efficiency. The design and building envelope construction specifications related to the building’s orientation on the site and the energy efficiency of the mechanical systems, lighting, and appliances that are selected to be contained within the building envelope.
MOREZero Energy Buildings
To qualify as a zero energy building, the annual energy delivered to the building must be equal to or less than the on-site annual renewable energy exported from the building. While there must be a renewable energy generation component, the building envelope must be constructed to achieve near zero energy consumption.
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